Customer Testimonials

  • On behalf of the families, and members of the British High Commission community in Islamabad, Pakistan, I would like to pass on my sincerest thanks and appreciation for your considerable efforts in providing a highly professional presentation of your soft play package, followed by quotation and subsequent delivery. Despite a very strict timetable you were able to produce an excellent package far exceeding your competitors, and delivering this before our shipper's deadline. This was a considerable achievement that was most impressive and very much appreciated. The container has arrived this week, and we have unpacked ready to enjoy our party! I have already, and would be delighted to further recommend Softset to anybody wishing to purchase soft play equipment. Thank you to all your team once again from all at the British High Commission in Pakistan, whose children will have many years of enjoyment from the package you have supplied.
  • Dave Morath 3rd Secretary, Visas British High Commission, Diplomatic Enclave, Ramna-5, Islamabad, Pakistan
  • "No other supplier we contacted (a considerable number!) was able to match either Soft Set's lead-in times, or be as competitive on price. Most importantly though, Soft Set provided a friendly and accommodating service; working around our various building and logistical problems, whilst providing essential and reassuring guidance to a completely new business venture. We can thoroughly recommend Soft Set as a 'hassle-free' professional organisation for all softplay and inflatable requirements."
  • Nick and Jenny Male The Funny Farm, Gillingham, Dorset
  • “We can't tell you how pleased we are that we chose Softset to build our play equipment. We asked them for a pirate theme and they designed and built us a beautiful Pirate Ship! The detail and little extras (like a parrot on the rigging) make it so much more real for the children, and the staff still all smile as the children come in and say “wow”! The actual building of the equipment was ?nished in exactly the time that Softset said it would take and they kept a close eye on overseeing that everything was how we wanted it. A couple of minor details that needed adjusting were no problem for Softset; they kept in contact with us and sorted it straight away. They feel more like friends than someone we just have a contract with and we are very happy to recommend them to anyone thinking of having some play equipment built.”
  • Diane Hall and Paul Kelland. Paul's Pirates - 15, Regent Park, Wellingborough, Northants.
  • "If I ever have cause to recommend or indeed purchase another softplay area, I will confidently recommend Soft Set."
  • Roger Cotton Head of Corporate Social Responsibility, Moss Pharmacy HQ
  • "Thankyou for working so hard to design and build such a stunning and stimulating environment. The quality (and quantity!) of product is exceptional."
  • David Johns, Contract Manager, Snow Zone
  • "Excellent attention to detail and quality workmanship - thankyou."
  • Angela Pearce A&A Softplay, Milton Keynes
  • On behalf of all of us at Springboard, I wish to thank Softset for the outstanding personal attention we have received. Our soft play room could have been a very expensive disaster instead of the inviting, safe and fun room you have provided us with. Just to see the joy on the faces of all the children when they are using the room, is a real delight. They are enjoying themselves and gaining so much from a lovely space, which was our main objective when planning the room. I felt a great deal of personal responsibility to spend the funding wisely and not to waste it. The best decision I made was to telephone you; I wish I had done so a lot earlier but other pressures got in the way. The fast and ef?cient service you gave us along with your commitment to attention to detail and respecting our budget, relieved me of a lot of stress, I can tell you. Even though our project was a very small one by your usual standards, you always made us feel that we were a top priority for you and that our requirements, however quirky, were yours also. I am sure there were times when you thought that we were quite barking but, if you did, you never let on and always came up with what we wanted. It has been a pleasure to work with you all and if we can ever give you a further reference, please do not hesitate to contact me. I would be more than happy to endorse your professionalism and personal attention and to con?rm that you are more than capable of meeting the requirements of strange-shaped rooms and demanding customers! Thank you again for your marvelous support.
  • Ann Ramsey, Development Of?cer, Springboard Opportunity Group, Weston-super-Mare.
  • "Although I approached many different companies, I found Soft Set's service to be by far the best, as there was real enthusiasm for my project I also knew I needed a reliable service that would do what they said they would do, as timing was very tight. The personal service I received was excellent, from the regular onsite meetings where my initial design ideas were expanded on and developed to my specification, to the constant updates during manufacture and the reliability of the installation work. I was given excellent advice, but it was always given with sensitivity to my vision and I developed a great respect for Alison and Colin's ability to bring my ideas to life. Another bonus was the price. Not only did the cost of the manufacture and installation of the main structure come within my (very tight) budget, but the little extras, such as the shoe pockets, were provided at no extra cost! I have been thrilled with the product and service received from Soft Set and would not hesitate to recommend them to anyone looking to purchase soft-play equipment."
  • Beth Ashford Little Fishes Play Skool, Braunton, Devon
  • There is a wonderful soft play area for younger children, as well as an adventure area for older kids. We spent over an hour in the soft play area while grandparents went to look around. Thrigby Hall Wildlife Gardens
  • "We can confirm that we have been happy with your service, with regard to the manufacture, building and installation of each of the softplay rooms built in four of our schools / centres. Additionally, we have been confident with your safety and maintenance inspections, which you include in the installation cost of each room. We have also found your response to any queries most helpful."
  • Becky Martin Administrative Officer, East Brighton Education Action Zone
  • Just a quick note to thank you for all on help on Friday afternoon, which allowed us to get the play equipment air freighted today. Your support during this entire venture has been appreciated. Thank you.
  • Howard Reid UK Director Watoto Childcare Ministries, Uganda
  • We would like to say many thanks for the great structure you supplied and installed for us at the Regiments Community Centre. It really does meet all our expectations and more so.
  • Cpl Eve Coombs (Welfare NCO) Duke Of Gloucester Barracks South Cerney Cirencester Gloucestershire GL7 5RD
  • We are absolutely thrilled with the soft play facilities that you installed. Firstly, I should like to thank you for the speed and professional manner at which the soft play area was installed and also the guidance accompanying this. The design of a Lion's Den is very varied, great fun and colourful and meets all needs. Secondly, I'd like to inform you that the soft play has already been tried and tested by some very boisterous children last week and at the weekend. Squeals of delight and sounds of laughter and sheer delight were expressed when we showed them the Lion's Den. The little children enjoy all the hidden delights such as the tunnel. I supervised a group of children in soft play and asked for their comments. They said it was great!! They loved to be able to swing and jump on to the swinging columns. The ball pit is wonderful and has been enjoyed by children of all abilities. The variety of all the equipment is wonderful and suits children of all ages and abilities and..... Thirdly, we have a problem trying to get children to come for their meals because they love the soft play area so much! Many thanks again for a very successful project.
  • Nicola Waycott, Head of Care, Charlton Farm, Children's Hospice South West, Bristol.

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